MIS - Management Information SystemMerlinConnect provide a complete Management Information System (MIS). The portfolio services are available as a complete package or individual tailored components to help you run your business.
The system is available either as part of a Lotus Notes implementation or via a web browser for windows based operations. The system can be hosted remotely to enable access by people from many different locations simultaneously.
The key parts of the system have been divided into blocks below to reflect typical company segments but link seamlessly together for an integrated MIS.
CRM - Customer relations management
· Customer – complete customer contact records
· Sales planning – target planning
· Marketing– planning and implementing
· Competitor information
· Sales and marketing budgeting and forecasting
· Order processing
Operations
· Supplier management
· Production management
· Production planning and forecasting
· Resource management
Finance
· Forecasting
· Business planning
Human Resources
· Timesheet management
· Holiday and sickness requests and management
· Appraisal planning and documentation
· Employee records
· Link to payroll packages
· Work force planning
Information Management
· Email management
· Diary management – calendar control for individuals and groups
· Web hosting
· Central information repository – all documents and company information
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